Refund policy

Thank you for choosing ONO. We appreciate your business and trust in our products.

We offer a 30-day return and exchange policy from the date of delivery. If you are not completely satisfied with your purchase, you may return or exchange it under the following conditions:

• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Returns and exchanges must be initiated within 30 days of receiving your order.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds will be processed to the original payment method once the return is received and inspected.
• Exchanges are subject to product availability.

To initiate a return or exchange, please contact us at info@onoclo.com with your order number and reason for return.